We're a small team. We can't fix every problem in the tea industry, but we can be precise about what we'll never do. These are the four lines we won't cross, even when nobody's looking.
Four commitments we don't break, and what each one actually means for the tea in your cup.
Most supermarket tea bags are sealed with plastic, including many that look like paper. A single bag can release up to 11 billion microplastic particles into one cup of hot water. We don't sell tea bags. The only thing in your cup is the leaf.
Every tea we sell comes from single-origin, sealed at source. No blends, no fillers, no mystery dust. You drink the exact leaf the farm grew, and you can taste it on the second sip.
Tea pouches are kraft paper, outer mailers are recyclable cardboard. The brewing chain itself, pot, infuser, lid, is glass and stainless steel. No plastic anywhere it touches the leaf or the brew.
We stand behind every order with a 60-day money-back guarantee. To be eligible: items must be unused and in original packaging; customer covers return shipping; a restocking fee may apply. The full process is in our returns policy.
If a commitment isn't on this page, we haven't earned the right to claim it yet. Hold us to the ones that are.
60-day money-back · Recyclable packaging · Tracked worldwide delivery
